Not a get experience!
I recently stayed at the Embassy Suites in DeWitt, NY, and unfortunately, it was a terrible experience. This was my second stay in three months, and the customer service was consistently poor. My...
Horrible customer service.
I stay at this property every five weeks for business, and it’s getting worse every time. I had DoorDash deliver dinner, no utensils. I went to the front desk and asked for a fork. The girl goes in...
No heat and rude lousy customer service. They don’t care at all about your stay here.
Horrible experience! I went the end of October, not once but twice that month. Both times there was no heat in our room. The temperature in the room was between 64 and 66 degrees. I was told by one...
Policies
Deposit & Cancellation Policies
Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.
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