Property Amenities

Property services

  • Elevator/lift
  • 24-hour front desk
  • Porter/bellhop
  • Express check-out
  • Dry cleaning/laundry services
  • Luggage storage
  • ATM/banking
  • Concierge services
  • Conference space
  • Smoke-free property
  • Safe-deposit box at front desk
  • Laundry facilities
  • Free newspapers in lobby
  • ATM
  • Pets allowed


  • Fitness facilities
  • Fitness facilities (surcharge)
  • 24-hour fitness facilities

Business services

  • Business center
  • Computer station
  • Meeting rooms
  • Conference center


  • Self parking (surcharge)

Food and drink

  • Breakfast available (surcharge)
  • Wedding services
  • Bar/lounge
  • Restaurant

Internet access in public areas

  • Wireless internet

In-Room Amenities


  • Air conditioning
  • Shower/tub combination
  • Private bathroom
  • Private bathroom (not in room)
  • Hair dryer (on request)
  • Iron/ironing board
  • Iron/ironing board (on request)
  • In-room safe
  • In-room safe (laptop compatible)
  • In-room safe (surcharge)
  • Blackout drapes/curtains
  • Desk
  • Rainfall showerhead
  • Roll-in shower
  • Wheelchair accessible
  • Smoke alarms in rooms


  • Turndown service
  • Weekly housekeeping provided

Bedding and linens

  • Hypo-allergenic bedding available
  • Rollaway/extra beds (surcharge)
  • Premium bedding


  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Media and electronics

  • Phone
  • Free local calls
  • Television
  • Television (surcharge)
  • Cable TV service
  • Flat-panel TV
  • Premium TV channels
  • Free WiFi
  • Free WiFi (limited) device count
  • Free WiFi (limited) duration
  • Free WiFi (limited) time
  • Pay movies
  • Free wired high-speed Internet

Food and drink

  • Coffeemaker
  • Complimentary coffee


Crowne Plaza Syracuse, an IHG Hotel

868 Reviews #10 of 20 hotels in Syracuse

TripAdvisor Traveler Rating

  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
  • Very Good
  • Average
  • Poor
  • Terrible

Recent Reviews

Allen W wrote a review on September 24, 2023
Trip Type:

Bad experience in Syracuse:(

We were in town for a Syracuse football game, so the hotel was close to capacity. We arrived late Friday night, went to our room and noticed that the bathroom, especially the shower didn't look all...
Travelmuch007 wrote a review on July 01, 2023 Dallas, Texas
Trip Type:


I stayed here for a business trip, booked for 4 nights. I left after the 3rd night because there were too many issues. I asked for a room away from the elevator for a quieter space and was given one...
Brandi E wrote a review on May 29, 2023
Trip Type:


Very small rooms, outdated, not clean. There were stains in the floor, which didn’t appear that anyone attempted to clean them. The drawer had cigarette ashes. The curtains were falling apart...


Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.