Property Amenities

Property services

  • Elevator/lift
  • 24-hour front desk
  • Porter/bellhop
  • Express check-out
  • Dry cleaning/laundry services
  • Luggage storage
  • ATM/banking
  • Concierge services
  • Conference space
  • Smoke-free property
  • Safe-deposit box at front desk
  • Laundry facilities
  • Free newspapers in lobby
  • ATM
  • Pets allowed


  • Fitness facilities
  • Fitness facilities (surcharge)
  • 24-hour fitness facilities

Business services

  • Business center
  • Computer station
  • Meeting rooms
  • Conference center


  • Self parking (surcharge)

Food and drink

  • Breakfast available (surcharge)
  • Wedding services
  • Bar/lounge
  • Restaurant

Internet access in public areas

  • Wireless internet

In-Room Amenities

Bedding and linens

  • Hypo-allergenic bedding available
  • Rollaway/extra beds (surcharge)
  • Premium bedding


  • Shower/tub combination
  • Private bathroom
  • Private bathroom (not in room)
  • Hair dryer (on request)
  • Iron/ironing board
  • Iron/ironing board (on request)
  • In-room safe
  • In-room safe (laptop compatible)
  • In-room safe (surcharge)
  • Blackout drapes/curtains
  • Desk
  • Rainfall showerhead
  • Roll-in shower
  • Wheelchair accessible
  • Air conditioning
  • Smoke alarms in rooms


  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Media and electronics

  • Phone
  • Free local calls
  • Television
  • Television (surcharge)
  • Cable TV service
  • Flat-panel TV
  • Premium TV channels
  • Free WiFi
  • Free WiFi (limited) device count
  • Free WiFi (limited) duration
  • Free WiFi (limited) time
  • Pay movies
  • Free wired high-speed Internet


  • Weekly housekeeping provided
  • Turndown service

Food and drink

  • Coffeemaker
  • Complimentary coffee


Crowne Plaza Syracuse, an IHG Hotel

863 Reviews #10 of 19 hotels in Syracuse

TripAdvisor Traveler Rating

  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
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Recent Reviews

cabarton57 wrote a review on May 04, 2023 New York City, New York
Trip Type:

Nice hotel but had an unexpected visitor

I came here with my 2 young daughters for a gymnastics meet. The hotel is clean, the rooms are nice and it's centrally located. The indoor pool was great for the kids. Small and loud with an echo...
wattmant wrote a review on February 24, 2023 Ottawa, Canada
Trip Type:

It's ok...the maid service is rather interesting

It was ok, it's different, it's a round shaped hotel with pie shaped rooms. Only offerings for breakfast was a $16.99 buffet which if you aren't' that hungry is a waste of money. We stayed four...
matthewbR2217CB wrote a review on February 20, 2023 Nantucket, Massachusetts
Trip Type: Family

Warm Welcome

My son and I arrived late in the evening with no reservations and we were warming greeted on a very quiet night like we were special guests. Brittany was friendly, professional, kind and very...


Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.