Property Amenities

Property services

  • Elevator/lift
  • 24-hour front desk
  • Porter/bellhop
  • Express check-out
  • Dry cleaning/laundry services
  • Luggage storage
  • ATM/banking
  • Concierge services
  • Conference space
  • Smoke-free property
  • Safe-deposit box at front desk
  • Laundry facilities
  • Free newspapers in lobby
  • ATM
  • Pets allowed

Activities

  • Fitness facilities
  • Fitness facilities (surcharge)
  • 24-hour fitness facilities

Business services

  • Business center
  • Computer station
  • Meeting rooms
  • Conference center

Parking

  • Self parking (surcharge)

Food and drink

  • Breakfast available (surcharge)
  • Wedding services
  • Bar/lounge
  • Restaurant

Internet access in public areas

  • Wireless internet

In-Room Amenities

Features

  • Air conditioning
  • Shower/tub combination
  • Private bathroom
  • Private bathroom (not in room)
  • Hair dryer (on request)
  • Iron/ironing board
  • Iron/ironing board (on request)
  • In-room safe
  • In-room safe (laptop compatible)
  • In-room safe (surcharge)
  • Blackout drapes/curtains
  • Desk
  • Rainfall showerhead
  • Roll-in shower
  • Wheelchair accessible
  • Smoke alarms in rooms

Services

  • Turndown service
  • Weekly housekeeping provided

Bedding and linens

  • Hypo-allergenic bedding available
  • Rollaway/extra beds (surcharge)
  • Premium bedding

Bathroom

  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Media and electronics

  • Phone
  • Free local calls
  • Television
  • Television (surcharge)
  • Cable TV service
  • Flat-panel TV
  • Premium TV channels
  • Free WiFi
  • Free WiFi (limited) device count
  • Free WiFi (limited) duration
  • Free WiFi (limited) time
  • Pay movies
  • Free wired high-speed Internet

Food and drink

  • Coffeemaker
  • Complimentary coffee

Reviews

Crowne Plaza Syracuse, an IHG Hotel

870 Reviews #10 of 20 hotels in Syracuse

TripAdvisor Traveler Rating

  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    248
  • Very Good
    294
  • Average
    168
  • Poor
    83
  • Terrible
    77

Recent Reviews

Shelly S wrote a review on April 13, 2024
Trip Type:

Go some place else

Rooms are ok. Shower sprayed everywhere but your body…. Food? Don’t bother, service is shocking. Ordered steak, it was full of gristle & fat. Manager said he was not going to waste another steak on...
516shellya wrote a review on November 10, 2023
Trip Type:

Corporate Greed

I think it is utterly disguisting that I stayed at this hotel multiple times before covid and paid on average $114 per night and now the same hotel is $379! talk about corporate greed!! This is...
juliajhb wrote a review on October 15, 2023 markham, ontario
Trip Type:

Dirty, unsafe and not worth the money

Never stay here. Our room had mold all on the window ledge, homeless woman behind the employee counter stealing when I tried to check in and nobody talked to me about it, room wasn’t clean, holes in...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.